Senior IT Administrator – PMB
IT
KZN
Our client is seeking a seasoned, hands-on IT Administrator to support and manage IT services across four retirement and care facilities.
This role is ideal for a mature, professional IT specialist who combines strong technical capability with excellent communication, emotional intelligence, and stakeholder management skills.
You will be the trusted IT partner to senior management while remaining operationally involved in resolving day-to-day IT issues.
Key Responsibilities
- End-to-end IT support across multiple care and retirement sites
- Hands-on troubleshooting of hardware, software, networks, and user issues
- Management of third-party vendors (ISPs, Microsoft licensing, service providers)
- Microsoft 365 administration and licensing management
- Advising senior management on IT needs, risks, and improvements
- On-site support across locations as required
What We’re Looking For
- Proven experience in IT support / IT administration
- Strong Microsoft 365 and Windows environment experience
- Comfortable engaging with senior leadership and non-technical users
- High EQ, patient, approachable, and service-oriented
- Mobile, adaptable, and able to work independently
This role will suit someone who:
- Has many years of practical IT experience and strong foundational knowledge
- Is comfortable working independently without constant oversight
- Enjoys helping people and explaining technology in simple terms
- Is professional, reliable, patient, and emotionally intelligent
- Is confident engaging with senior management without needing a formal title
- Values stability, purpose, and contribution over corporate advancement
Location
Based at the Pietermaritzburg Head Office with travel to local sites.

