Sales Representative – Glass Industry

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Sales Representative – Glass Industry

Sales
KZN

Sales Rep – KZN
 
Job Purpose
 
The purpose of the Sales Representative role is to drive sales growth and maintain strong customer relationships within the glass and aluminium industry. The role focuses on generating new business, servicing  existing clients, preparing quotations, and ensuring customer satisfaction while achieving  agreed sales targets for the Durban branch.
 
Sales & Business Development
    • Actively source  and develop new business opportunities  within the glass and aluminium market
    • Maintain and grow relationships with existing clients, including  contractors, developers, architects, and walk-in customers.
    • Promote and sell the company’s glass products and services in line with company pricing and margin requirements.
    • Meet or exceed monthly and annual sales targets.
 
Customer Service
    • Provide professional advice to customers on glass products, specifications, and applications
    • Attend to customer enquiries,  walk-ins, and site-related queries promptly and efficiently
    • Handle  customer complaints and queries, escalating where necessary to management
 
Quotations & Orders
    • Prepare accurate quotations  based on customer requirements and specifications
    • Follow up on quotations  to secure  orders
    • Ensure all sales orders are correctly captured  and processed
    • Liaise with production, dispatch, and installation teams to ensure timely delivery
 
Market & Industry Knowledge
•   Must have glass experiences.
• Maintain up-to-date knowledge of glass products, industry trends, and competitor activity.
•   Identify opportunities  to improve product offerings and sales processes
 
Administration & Reporting
•   Maintain accurate sales records  and customer information
•   Submit regular sales reports to management
•   Ensure compliance with company policies, procedures, and pricing structures
 
Health, Safety & Compliance
•   Adhere to all company health and safety policies and procedures
•   Ensure compliance with relevant industry standards and company regulations
Comply with company code of conduct and ethical standards
 
 
Experience
•   Minimum of 2–3 years’ sales experience, preferably within the glass, aluminium,or construction industry
•   Proven track record in achieving  sales targets