Quality Assurance Officer

Quality Assurance & Compliance Officer
Our locally based international client is seeking an experienced Compliance and Quality Assurance Officer with an unwavering commitment to meticulous detail to join the team.
The ideal candidate will be an exceptionally organized, methodical professional with the experience necessary to take the company products to the next level with respect to accuracy, security, and safety.
The QA and Compliance Office will be charged with maintaining QA standards and regulations to safeguard the quality of our products for both the company and its customer base guaranteeing quality and up to date compliancy for the complete product range.
This position will be reporting to the UK and based in Pinetown, Durban.
Objectives of this Role
      • Interpret, build upon, and comply with company quality assurance standards for food and non-food.
      • Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
      • Document quality assurance activities with supplier audits.
      • Develop new standards for compliancy, with improvements as needed, across all product lines.
      • Ensure that the final product observes the company’s quality standards.
      • Further develop and maintain up to date company-wide product compliancy.
      • Maintain up to date specifications and nutritional information for both food and non-food product ranges.
Job Description
      • Ensure incoming products conform to quality conformance for specifications and quality deliverables.
      • Assist in tracking and reporting product compliancy in support of Environmental Health and Health and Safety goals and New product Development.
      • Analyse and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements.
      • Develop proper documentation of all nutritional and specification complaints, with successful detection and resolution of these problems.
      • Continually analyse up and coming new regulations and prepare for their introduction within expected timescales to maintain accurately labelled and compliant products.
Skills and Qualifications
The successful individual will display:
      • Superb computer competence and ability to use the company ERP system.
      • Sound knowledge and experience in all Food Safety Regs. especially the EU.
      • An accurate knowledge of Food label requirements, EU 1169/2011 being essential.
      • The ability to liaise with our 3rd party translation service companies to deliver regulation conforming and accurately translated labels.
      • Export experience into various markets (EU, USA, UAE, ASIA).
      • Ability to work closely with 3rd party testing houses to maintain up to date product compliancy and safety.
      • A Knowledge of quality assurance terminology, methods, and tools.
      • The ability to create, maintain and update product technical information sheets for non-food and food items, with the intention of multi-lingual translation and easy access for all stakeholders.
      • Bilingual skills would be an advantage.
      • Attention to detail and ability to problem solve.
      • Good time management.
      • Multitasking of responsibilities.
      • Excellent written and verbal communication.  
      • An ability to work as part of a long-distance team.