Project Coordinator

Project Coordinator
 
Our Client within the IT & telecoms sector is looking for an efficient and dynamic Project Coordinator to join the team.
 
Responsibilities (not limited to):
    • Build sustainable relationships and trust with customer accounts through open and interactive communication (Customer Centric)  
    • Be responsible for taking ownership of the end-to-end delivery of telecommunication solutions for clients on behalf of the business.
    • Effective Planning around customer action requirements
    • Provide accurate, valid and complete information by using the right methods/tools
    • Managing all process flow tasks and including tasks assigned to you, ensuring that the tasks are completed daily  
    • Handle customer complaints, provide appropriate solutions/update and alternatives within the time limits; follow up to ensure resolution  
    • Monitoring and evaluation of all orders and sales processes  
 
Requirements:
  • Qualifications and prior experience in project management preferred
  • Order processors with computers and database systems
  • Ability to multi-task, prioritize, and manage time effectively
  • A positive attitude  
  • Empathetic and helpful in nature  
  • Problem analysis and problem-solving  
  • Customer orientation and ability to adapt/respond to diverse clientele
  • Adaptability, Initiative and a level of stress tolerance