L3 Systems Engineer – JHB/DBN
IT
Gauteng ~ KZN
Role Summary
Our client with offices in Durban and Johannesburg, is looking for a mid-senior level, hands-on L3 Systems Engineers to stabilize client environments and enforce high technical standards.
This role focuses on permanent root-cause solutions rather than temporary fixes, ensuring our growth strategy is built on a foundation of proactive engineering and technical excellence.
What You’ll Be Doing
- Root Cause Resolution: Solve complex technical escalations with permanent solutions.
- Environment Standardization: Implement and enforce consistent client environment standards.
- Project Leadership: Lead high-standard technical delivery of infrastructure projects.
- Proactive Improvement: Drive automation, PowerShell scripting, and monitoring enhancements.
- Team Support: Provide real-time guidance and mentorship to junior technicians.
Requirements
- Minimum 5+ years in IT engineering, specifically within an MSP or multi-client environment.
- Advanced proficiency in Microsoft 365, Azure (Identity, Intune, Conditional Access), and Windows Server.
- Strong grasp of firewalls, VPNs, routing, DNS, and backup/DR design.
- Practical experience with PowerShell scripting and RMM configuration.
- Proven ability to operate at a senior level and make technical decisions independently.
- Valid driver’s license, own reliable vehicle, and ability to travel to sites in the Durban/Kloof area.
- A collaborative, team-player attitude with a high degree of accountability.
- Preferred: Microsoft certifications (Azure/M365) and experience with ConnectWise Manage.
What Success Looks Like
- Stability: Measurable reduction in repeat issues and avoidable escalations.
- Clean Delivery: Projects completed with minimal rework and high documentation accuracy.
- Independence: Standards are applied consistently across all work without constant oversight
Compensation & Growth
- Growth Path: Clear progression into Technical Lead or Team Lead roles based on performance and leadership behavior.
