L1 Service Desk Engineer (Remote, Cape Town only)
IT
Western Cape
L1 Service Desk Engineer – Cape Town, WFH
Our client in the UK is looking for a 1st Line Service Desk Engineer in Cape Town to join their rapidly growing support team.
This position will be fully remote as you will be providing IT support to clients in the UK; applications must live in Cape Town.
The company provide IT support to clients within Legal, Financial Services, Medical, Constructions Companies, Charities and Manufacturing sectors.
Apply if you have:
- The ability to troubleshoot and solve problems quickly and efficiently
- Great Customer service skills
- Great organizational skills
- Great Networking Skills
- Super Windows Desktop Skills, you can solve printer problems in your sleep!
- Just as super Mac, iOS and Android skills.
- Microsoft Cloud solutions, Office 365, Azure, Azure AD.
You should apply if you can:
- Work on the technical team as well as work solo
- Provide world class customer service and mentor others to do the same
- Troubleshoot and analyse technical issues and situations with critical thinking skills
- Research Technology improvements for our customers
- Have excellent written and verbal communication skills
- Produce detailed documentation for customers and the team
- Mentor and guide other technicians in a positive supportive team environment
Only shortlisted candidates will be contacted.
