We are looking for a skilled and experienced Sales and Business Development Leader to be a part of our team.
As a Sales and Business Development Leader, you will be responsible for developing long-term relationships with the new and existing customers and administering our sales. You will be also expected to respond to new leads and existing client’s requests, resolve their queries timely, and aspire to deliver positive customer experience. You will work alongside the technical team to sell, manage and deliver solutions to our growing client base.
Our business technology solutions include:
- Managed Services
- Microsoft 365
- Cloud Infrastructure
- Fortinet Solutions
- Data Protection
- Software Licensing
- Voice Solutions
- Backup Solutions
Duties & Responsibilities
The Sales and Business Development Leader is a customer-facing role with the following duties and responsibilities:
- Develop effective sales plans using sales methodology.
- Gain an understanding of customers diverse and specific business needs and apply product knowledge to meet them.
- Manage a portfolio of client accounts to ensure long-term success.
- Network with existing customers in order to maintain links and promote additional products and upgrades.
- Develop positive relationships and promptly handle the customer’s requirements.
- Generate new sales by making use of the existing and potential sales networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Negotiate contracts of products and services with the client.
- Report on the sales pipeline status.
- Suggest suitable actions that can help improve sales performance and identify opportunities to grow.
- Analysis client data, prepare professional presentations, reports and present.
Desired Experience & Qualification
The ideal candidate will have the following likes and traits:
- Enjoys aligning and working within processes and internal frameworks.
- Strong EQ with the ability to communicate with different personality types.
- Strong sales skills and business acumen.
- Excellent communication, both written and verbal.
- The ability to have business IT discussions with clients.
- A natural affinity towards IT and Technology.
- Sales minded, ability to work under pressure and hungry to build the client base.
- 3 to 5 years sales experience in MSP or IT
- English First Language
- Minimum Tertiary qualification in Marketing, Business Administration, or related field
- Excellent verbal and written communication skills
- Computer literacy essential
- Excellent negotiation skills
- Customer service orientation
- High degree of integrity and trustworthiness
- Interpersonal skills
- Good time management skills
- Clear Criminal and ITC record
- Product Certifications (such as Microsoft, Fortinet, Mimecast etc.)
- Working as an Account or Sales Manager in the IT MSP/Reseller/Distributor industry