Internal Sales Representative

Respond promptly to incoming inquiries from potential and existing customers regarding LED lighting products, pricing, and availability.

Provide accurate and relevant product information, technical specifications, and other details as needed.

 

Order Processing:

Collaborate with external sales teams to process orders, ensuring accuracy and adherence to company procedures.

Generate and send order confirmations, invoices, and shipping details to customers.

 

Quotation Preparation:

Prepare and send detailed and timely quotations to customers based on their requirements and specifications.

Coordinate with various departments to gather necessary information for accurate quotations.

 

Technical Assistance:

Assist customers with technical inquiries related to LED lighting products, including installation, compatibility, and troubleshooting.

Work closely with the technical/external sales team to address customer concerns effectively.

 

Relationship Management:

Build and maintain strong relationships with customers, understanding their needs and providing solutions that align with their goals.

 

Sales Coordination:

Collaborate with external sales representatives to support their efforts in generating leads, closing deals, and maintaining client relationships.

Provide timely updates on customer interactions and sales activities to the sales team.

Cross-functional Collaboration:

Work closely with the marketing, logistics, and technical teams to ensure smooth order processing, delivery, and customer satisfaction.

 

Sales Reporting:

Generate regular sales reports and analysis for management, highlighting sales performance, trends, and potential areas for improvement

 

Salary up to R18 000 CTC per month + commission

 

Apply online or email your CV to uvashna@proappoint.co.za

 

Please note only shortlisted candidates will be contacted.