Internal Sales Administrator – La Mercy
Administration and Reception ~ Finance and Accounting ~ Sales
KZN
Internal Sales Support Administrator
Location: La Mercy, KwaZulu-Natal
Salary: R16,000 – R20,000 CTC (Experience Dependent)
Working Hours: Mon–Thu: 07:00 – 16:00 | Fri: 07:00 – 14:00
Our client is looking for an experienced, conscientious, and highly organized Internal Sales Support Administrator to join a fast-paced manufacturing and distribution environment.
This role is critical to the sales pipeline, acting as the primary link between the external sales team and the production/dispatch departments.
The successful candidate will be responsible for the accurate processing of orders within Syspro and ensuring that customer requirements are met with precision. This position requires an individual with a "thick skin" who can manage internal pressure and stand their ground to ensure operational standards are maintained.
Key Responsibilities
- Order Management: Accurately capture and process high-volume sales orders received from External Sales Representatives onto the Syspro system.
- Sales Support: Act as the internal point of contact for the sales team, providing updates on order status, stock availability, and delivery timelines.
- Data Integrity: Maintain a high level of attention to detail to ensure pricing, discount structures, and product codes are 100% accurate.
- Liaison: Coordinate with the warehouse and production departments to ensure prioritized orders are processed timeously.
- Query Resolution: Efficiently handle internal queries regarding back-orders, credit notes, or administrative discrepancies.
- Documentation: Generate and manage invoices, delivery notes, and related sales documentation.
Requirements & Qualifications
- Technical Proficiency: Proven experience working on Syspro is essential.
- Experience: Minimum 5+ years in a sales support, internal sales, or high-level administrative role (preferably within manufacturing or logistics).
- Maturity: This role is suited for a mature individual (30+) who possesses the confidence to handle assertive personalities and maintain professional boundaries.
- Attention to Detail: A meticulous approach to data entry where "right first time" is the standard.
- Reliability: A conscientious work ethic with the ability to manage the early 7:00 AM start time consistently.
