Debtors Clerk – Durban

Responsible for the full-function processing and reconciliation of debtors’ transactions, cashbook receipts, and credit management within a three-person team.

Manages an allocated portfolio combining key accounts and general debtors across designated branches, ensuring timely collections, age analysis optimization, and strong customer relations.

 

• Full-Function Debtors & System Maintenance: Execute daily full-function debtors control, updating the Omni System with detailed, relevant account information.

• Collections & Cash Allocation: Drive credit control and collection of outstanding funds across assigned portfolios; allocate daily branch and bank receipts accurately.

• Reconciliations & Credit Notes: Reconcile debtors accounts and process verified credit notes in accordance with company authorization procedures.

• Key Account & Query Management: Manage key account relationships, resolve customer queries consistently to final resolution, and manage escalations effectively.

• Reporting & Excel Management: Maintain/update Excel schedules and compile monthly debtors reports with current status updates for the Accounts Manager and Financial Director.

• Stakeholder Communication: Maintain active daily communication with customers, Sales Representatives, Regional Managers, and Branch Administrators.

• Ad Hoc Financial Support: Assist the Accounts Manager with departmental tasks, ad-hoc projects, and maintaining optimal age analysis standards.

 

• Matric / Grade 12 qualification.

• Minimum 5 years’ experience in a dedicated Debtors / Accounts Receivable role.

• Advanced Microsoft Excel skills (building and maintaining complex reports, formulas, and schedules).

• Proficiency in standard accounting software (Omni system experience required/advantageous).

• Strong numerical reasoning and account reconciliation capabilities.

 

✔ Strong troubleshooting, analytical, and problem-solving abilities.

✔ Excellent time management with the ability to prioritize and execute under pressure.

✔ Superior written and telephonic communication skills.

✔ Meticulous attention to detail and a high standard of professional presentation.

✔ Proactive relationship-building skills with internal and external stakeholders.