Account Manager
IT ~ Sales
KZN
Account Manager
The ideal is passionate about technology, naturally structured, sales focused and comes from a technical background / has technical knowledge.
Who Suits This Role?
- The candidate must have the following genuine traits and passions:
- A natural affinity and love for IT and technology.
- Be a naturally structured person, who enjoys working with proven client engagement sales frameworks and defined internal business processes.
- Mature EQ, with the ability to engage with different personality types and understand business value of technology solutions for different decision maker types.
- Be able to have business IT focused discussions with clients, understanding their business requirements in order to scope and sell business solutions.
- Have excellent communication skills – both written and verbal with customer service/communication being a key deliverable.
- Must be sales minded and driven to earn targets and commission.
- Have the ability to work under pressure and achieve sales targets.
- Structured, has both technical knowledge and sales experience and genuinely cares about delivering customer service.
Key Responsibilities
- Delivering structured client engagements, understanding client business technology
- needs, scoping solutions and the sales of those business technologies. With the goal of effectively helping our clients’ businesses be more secure and efficient through
- technology adoption.
- Internal team collaboration and the management of a portfolio of existing customer’s services and the overall delivery of exceptional customer experience and customer service.
Minimum Requirements
- Matric + 3-years+ working in an IT Account Management role, in the small to midsize IT industry.
- Experience or certifications pertaining to Microsoft 365, Microsoft Azure, IT security, IT data backup protection, Wireless and LAN networks or servers and computers.
- Proven sales record of selling IT and technology solutions to clients (not via channel resellers).
- 3-years+ working in a technical IT role or have technical solution knowledge.
- Preferrable Skills
- Product sales focused qualifications such as Microsoft MS-900, SC-900, AZ-900, product certifications or other software/product certificates
- Technical solution certifications advantageous
