Storage client based in the Greater Durban area is looking for an external sales / account manager.
Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services provides.
Prepares and presents business proposals and quotations to existing and potential clients as required.
Engages with clients on a regular basis to maintain sound relationships.
Acts as primary contact for clients for purposes of:
o negotiating prices within the parameters of the Authority Framework
o providing customised solutions
o problem/issue resolution
Communicates concerns relating to service delivery to Operations and to respective support and management personnel. Ensures remediation thereof.
Stays abreast of and informs the Sales Manager of changing market and competitor trends.
Maintains a current and updated database on all clients in own portfolio.
Keeps informed of legislative requirements pertaining to document & records management.
Ensures effective classification of client information to ensure fast and accurate retrieval.
Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
Compiles reports due on a quarterly basis.
Develop Account Plans as agreed with Sales Manager for the allocated Portfolio in order to leverage new opportunities and ensure customer retention.
Reports sales and service statistics to the Sales & Service Manager on a weekly basis.
3 year Degree/Diploma/Higher Diploma in Sales/Marketing/Retail Management
At least 8 years’ experience in a sales/business development role
Account management experience in document management and archival related or similar industry sales will be preferable
Must have business to business (B2B) experience
Must have excellent track record in delivering high level sales presentations
Must have excellent track record in meeting and exceeding monthly, quarterly and annual sales targets
Must have experience in tender document preparation
Must have own vehicle and valid driver’s licence
Salary: R15 000 – R20 000 basic + petrol and cellphone allowances + commission + incentive bonuses
Suitable CV’s to be sent to firstname.lastname@example.org