Invoice/ Admin Assistant

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Invoice/ Admin Assistant


Job Advertisement: Admin Assistant/ Invoicing Assistant
Location: Springfield Park
Hours: 7:00 AM to 3:15 PM, Monday to Friday
Salary: R 8 000 p/m
Position Overview:
We are seeking a reliable, detail-oriented, and customer-focused Admin Assistant . This is an exciting opportunity to work in a fast-paced environment where attention to detail, strong communication skills, and the ability to handle a variety of tasks are essential. You will be responsible for processing orders, managing customer inquiries, and ensuring smooth operations within the department.
 
Key Responsibilities:
    • Order Management: Check and acknowledge receipt of emails for orders, and take orders over the phone and via email.
    • Customer Service: Provide excellent service to customers by being patient, understanding, and responsive to inquiries.
    • Invoicing & Data Entry: Process orders in the in-house system, generate invoices, and maintain accurate records on spreadsheets.
    • Communication: Handle telephone calls with professionalism, liaise with customers, and ensure clear communication with courier companies to arrange deliveries.
    • Support: Assist on the floor or fridge as needed, including managing breakdowns and ensuring smooth day-to-day operations.
    • Administrative Tasks: File documentation, compile information, and assist with general office duties. Maintain a high standard of confidentiality.
    • Flexibility & Overtime: Assist with additional tasks and be available for overtime or holiday work when required by the supervisor.
 
Key Skills and Experience:
    • Computer Literate: Proficiency in Microsoft Excel, Word, and Outlook.
    • Attention to Detail: Accuracy in all tasks, particularly with orders, invoicing, and data entry.
    • Punctuality & Reliability: Must be on time and dependable, with a strong sense of responsibility.
    • Customer Service Focus: Excellent telephone manners and the ability to handle customer queries professionally.
    • Problem Solving: Ability to work under pressure and stay calm in a fast-paced environment.
    • Honesty & Confidentiality: Trustworthy and reliable, with the ability to maintain confidentiality in sensitive situations.
    • Flexibility: Willingness to adapt to changing tasks and priorities as needed.